Baji Jili Privacy Policy

Baji Jili is a trusted online gaming platform for players in Bangladesh. We understand how sensitive your personal information is, and protecting it is our top priority. This Privacy Policy applies to the https://bajijili.pro website, mobile application, and all related Baji Jili services.

This document explains what data Baji Jili collects, why it is collected, how it is used, and what rights you have over your information. We want you to use our platform with full awareness and confidence.

Although published in Bengali, the original English version shall prevail for legal interpretation purposes. For any questions about this policy, please contact [email protected].

Baji Jili collects your information in several ways. A detailed breakdown is provided below:

Baji Jili uses your information for the following purposes. Each use has a clear and lawful basis:

• Account creation and management: For registration, login, and profile updates.
• Payment Processing: To ensure deposits and withdrawals are completed securely.
• KYC and AML compliance: For identity verification and anti-money laundering compliance.
• Customer Support: To resolve your issues quickly and effectively.
• Bonuses & Promotions: To send you relevant offers based on your gaming preferences.
• Responsible Gaming Monitoring: To identify signs of problem gambling and provide timely support.
• Security Assurance: To prevent fraud, multiple accounts, and cyberattacks.
• Service Improvement: To improve platform speed, design, and game quality.

Baji Jili may share information with third parties only in limited circumstances and under strict conditions. Those circumstances are outlined below:

• Payment Provider: Payment gateways such as bKash, Nagad, Rocket, and bank transfers — used solely to process transactions.
• Game Provider: Game providers such as JiLi and Pragmatic Play — solely for the purpose of operating games.
• Regulatory Authority: In legal compliance with mandatory requests from licensing authorities.
• Law enforcement agencies: Where required by a court order or government directive.
• Technology Partners: Server hosting and cybersecurity providers — bound by strict confidentiality agreements.

Baji Jili uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function correctly.

Baji Jili retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations:

• Account information: For the duration of account activity and up to 5 years after closure.
• Financial transactions: 5–7 years under international AML laws.
• KYC documents: Up to 5 years after account closure.
• Gaming History: Up to 2 years for dispute resolution purposes.
• Technical Logs: 90 days for security review purposes.

Under Baji Jili's Privacy Policy, you have the following rights regarding your data:

• Right to Access Data: You may request to view all information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that data processing be temporarily suspended while an investigation is ongoing.
• Right to Data Portability: You can receive a copy of your data in a machine-readable format.
• Right to object: You may object to the use of your data for specific purposes.
• Right to Opt Out of Marketing: You may stop receiving promotional communications at any time.

Baji Jili has implemented industry-leading technical and operational measures to keep your data secure:

• 256-Bit SSL Encryption: All data transmissions are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Advanced technology to protect servers against cyberattacks.
• 24/7 Security Monitoring: Suspicious activity is detected and flagged in real time.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Limited Access Policy: Only authorized personnel have access to data on a need-to-know basis.

Baji Jili strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Proof of age is mandatory during the KYC process.
• Any account identified as belonging to a minor is closed immediately.
• Parents or guardians may report any suspicious activity to us.

Baji Jili may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you as follows:

• Minor Changes: The "Last Updated" date at the top of the page will be revised.
• Moderate Changes: A notice will be displayed on the platform.
• Major Changes: Notifications will be sent directly to your registered email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated Privacy Team. We generally respond within 72 hours.

We are always committed to protecting your privacy. Baji Jili believes that transparency and honesty are the foundation of lasting trust. We are always ready to help with any questions you may have.